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Company pays Texas $350K for poor customer service

Published Sat, 02 Nov 2024 08:29:12 GMT

AUSTIN (KXAN) -- Texas Attorney General Ken Paxton announced Friday his office had received an Assurance of Voluntary Compliance (AVC) with CSC Holdings, LLC. to guarantee that "it provides the services that it advertises to consumers in Texas," per the release.CSC Holdings, LLC provides broadband, television, phone and other services to consumers in more than 100 service areas in Texas, per the release. Before August 2022, the company worked in Texas under the "Suddenlink Communications" brand, but now has re-emerged as "Optimum," the release added.The Office of the Attorney General of Texas said in the release residents have noted a pattern of issues over multiple years, including suspected billing practices, slow internet speed, frequent outages, poor customer service and misleading promotional work.The company agreed to pay the OAG $350,000 to the state and address any issues in its customer service practices.Optimum shares the state’s goal of ensuring that Texans receive high-q...

Vikings right tackle Brian O’Neill misses second straight game

Published Sat, 02 Nov 2024 08:29:12 GMT

In the biggest game so far this season, the Vikings were without star right tackle Brian O’Neill. It is the second straight game O’Neill has missed due to an ankle injury. Backup right tackle David Quessenberry is taking his place up front.After getting some work in practice this week as a limited participant, O’Neill simply couldn’t get turned around quick enough to play against the Detroit Lions on Sunday afternoon at U.S. Bank Stadium. The rest of the Vikings’ starting offensive line remained in tact heading into the game.The other inactives included cornerback Byron Murphy Jr., receiver Jalen Nailor, safety Lewis Cine, tight end Nick Muse, left guard Chris Reed and quarterback Josh Dobbs, who will be available for emergency purposes.Meanwhile, linebacker Jordan Hicks made his highly anticipated return to the field. He has missed the past month after developing compartment syndrome in his leg that required emergency surgery. Running back Alexander Ma...

Hundreds help Pack the Bus with pet supplies at Mohawk Hudson Humane Society

Published Sat, 02 Nov 2024 08:29:12 GMT

MENANDS, N.Y. (NEWS10) — For over a decade, ‘Morning of Kindness’ has offered dozens of opportunities for the last month to give back to local non-profits around the capital region, from delivering food to people without homes to helping abandoned pets. On Sunday, the Mohawk Hudson Humane Society is partnering with Morning of Kindness for its ‘Stuff the Bus’ event. Get the latest news, weather, sports and more delivered right to your inbox! Today is also a favorite for many looking for a way to give back.“This is our favorite day of the year. We teamed up [with] our families and businesses,” one volunteer said. “We called out to raise money and raised over $4,000 for ‘Morning of Kindness.’”Those who donated with their families said this is also a great opportunity to teach their kids the value of giving to others while helping out their four-legged friends.Whitney Philippi, VP for Development at Mohawk Hudson Humane Society, said the organization expects hundreds to help with the ...

SoCal family devastated after 2 young girls killed in house fire  

Published Sat, 02 Nov 2024 08:29:12 GMT

A family from the Inland Empire is mourning the loss of two of their six children in a house fire less than two weeks before Christmas. According to local officials, the fire was first reported just before 6:50 p.m. on Dec. 14 in the 2500 block of St. Lawrence Street in Barstow. Barstow Fire Protection District firefighters responded to the location on calls of multiple children being trapped inside the burning home and started two separate rescues amid heavy fire and smoke conditions, the department said in a release.  Alabama woman with rare double uterus gives birth to two children “Firefighters jumped through two separate bedroom windows to locate and rescue the trapped children,” the Barstow Fire Protection District said. “They successfully handed the children out of the windows to Barstow Police Officers who rushed them to waiting ambulances.” Firefighters fighting a house fire in Barstow, CA on Dec. 14, 2023. (Instagram/@kserrano562)The two children were...

Automakers believe that their wish list is reasonable

Published Sat, 02 Nov 2024 08:29:12 GMT

Tomorrow is Christmas Day, and the hard-working elves at the Environmental Protection Agency are putting the finishing touches on tailpipe emission regulations that will govern the auto industry from 2027 to 2032. It is unlikely that Santa will be delivering finalized rules by tomorrow morning, but wish lists from all stakeholders were due on July 5th. The Alliance for Automotive Innovation (AAI) was not shy about asking for shiny new regulations that are less aggressive than those proposed by the EPA. Automakers believe that their sizable investments in battery electric vehicles (BEVs) ought to keep them off the naughty list and that they deserve national tailpipe standards aligned with the goals articulated by President Biden when he first took office.The AAI is a trade organization representing the interests of virtually all the full-line automakers selling light duty vehicles in the United States. John Bozzella is president and CEO of the powerful lobbying group, and his blog pr...

California threatens penalties over insurers’ stalling tactics against car insurance buyers

Published Sat, 02 Nov 2024 08:29:12 GMT

California’s insurance commissioner is warning of a possible crackdown against insurers that fail to offer and sell auto insurance to the state’s good drivers.Commissioner Ricardo Lara said this week that the insurance department has received “numerous” consumer complaints about waiting periods, questionnaires and other insurer practices that could violate state laws, as CalMatters detailed in a recent story. Lara issued a bulletin threatening enforcement action against insurance companies as a result, and asking insurers to contact the Insurance Department’s legal division if they have questions.Ricardo Lara “These alleged passive-aggressive tactics by insurance companies to slow down drivers’ access to coverage are unacceptable, dangerous, and will not be tolerated,” Lara said in a press release Thursday.Lara’s spokesperson, Michael Soller, couldn’t say Friday exactly how many complaints the state has received, but said they came from the department’s consumer hotline, from l...

What’s behind California’s skyrocketing spending and $68 billion deficit?

Published Sat, 02 Nov 2024 08:29:12 GMT

Inflation-adjusted numbers for per-resident state spending over 50+ years Is California on a bender?The state’s per-capita spending has more than tripled over the past 50 years, even when adjusted for inflation, according to state data (crunched by yours truly).Its population has doubled over that time — the sort of growth that often comes with increased efficiencies. Which means, you might expect to see fewer state workers for every 1,000 residents. But rather than decreasing, the number of state workers per 1,000 residents has grown.These rather startling statistics, squatting in plain sight in the state budget, were brought to our attention by David Crane — a registered Democrat, it seems important to point out here.Crane served as a special advisor to Gov. Arnold Schwarzenegger from 2004-10, has a background in financial services, served on the University of California Board of Regents, and the California High-Speed Rail Authority, and the California Economic Development Co...

How Shanahan and Lynch built the 49ers’ self-sustaining culture maintained by players

Published Sat, 02 Nov 2024 08:29:12 GMT

SANTA CLARA — Logan Ryan was about to board a Thanksgiving Disney cruise bound for the Bahamas last month with his wife and two young children when he got a call from 49ers general manager John Lynch.The former New England Patriots safety had been resigned to his career being over after more than a decade in the NFL. But the invitation to join the 49ers and pursue a third Super Bowl ring intrigued him enough to study film and work out on the ship. It wasn’t until he saw the 49ers play, however, that he understood why his new team is the title favorite.Their culture of high effort and attention to detail matches their top-level talent.The 11-year NFL veteran saw receivers sprinting downfield to block safeties. He marveled at how Chase Young, all 6-foot-5, 264 pounds of him, raced 50 yards across the field just trying to make a play.“It’s a selfless style of ball, and with many stars and such a talented roster, it’s really refreshing,” said Ryan, a produc...

Two slain, one wounded in Oakland shootings

Published Sat, 02 Nov 2024 08:29:12 GMT

Two men were killed and another man wounded in a pair  of shootings Saturday afternoon and early Sunday in different areas of Oakland, authorities said.Neither man’s name  has been released pending notification of their family.The shootings are not related, police said.Related ArticlesCrime and Public Safety | Man charged in Fremont fatal shooting that may have stemmed from jealousy Crime and Public Safety | Vandalism at Hindu temple in Newark investigated as potential hate crime Crime and Public Safety | Oakland man gets 4 years, 8 months after pleading no contest to accidentally killing his friend Crime and Public Safety | East Bay man charged with selling pot to minors, cops seize $65,500 Crime and Public Safety | Days before trial, man charged in Fremont police killing of pregnant teen takes 17-year prison term in plea deal About 12:06 a.m. Sunday a 50-year-old man was found fatally shot in the...

Animal shelter offering half-price on all pet adoptions during holiday season

Published Sat, 02 Nov 2024 08:29:12 GMT

(BCN) -- The Santa Cruz County Animal Shelter is offering half-off on all adoption fees through Jan. 3. The shelter, located at 1001 Rodriguez St., is open daily from 11 a.m. to 6 p.m. but will be closed on Christmas Day and New Year's Day. Puppies adopted together after being thrown over animal shelter fence Puppies under six months old will be $105 to adopt during the discounted holiday period. The fee for adult dogs will be $75. Kittens can be adopted for $60 and adult cats for $50. Rabbits can be adopted for a fee of $35.The fees cover vaccinations, spay or neuter surgery and a microchip. Hundreds of pets are currently available at the shelter. More information can be found on the animal shelter's website at scanimalshelter.org.Copyright © 2023 Bay City News, Inc.